GENERAL TERMS AND CONDITIONS

1. General provisions
1.1 These General Terms and Conditions apply to the relationship between TOIL ’N’ MOIL ApS, CVR reg.no. (DK) 40014152, (hereinafter referred to as ”TOIL ’N’ MOIL”) as the seller and the custom-er (hereinafter referred to as ”the Buyer”). TOIL ’N’ MOIL and the Buyer are collectively referred to as ”the Parties”.

1.2 Any order placed on www.toilnmoil.com is subject to these General Terms and Conditions. Ac-cordingly, the General Terms and Conditions apply to all orders placed through the webshop, un-less otherwise provided by the order conformation sent by TOIL ’N’ MOIL.

1.3 The General Terms and Conditions in force at any time are available on www.toilnmoil.com.

 

2. Confirmation
2.1 Upon the registration of the Buyer’s order with TOIL ’N’ MOIL, the Buyer will automatically re-ceive an email confirming the order. As soon as TOIL ’N’ MOIL has sent this order confirmation, a binding agreement is concluded between the Parties.

2.2 TOIL ’N’ MOIL reserves the right not to deliver the products specified in the order, if the stock position of a product has been stated wrongly at the time of the Buyer’s placing of the order. In that case, the Buyer will be contacted directly.

 

3. Payment and indication of prices
3.1 TOIL ’N’ MOIL accepts the following payment cards: Dankort, VISA/Dankort, MasterCard, Maes-tro.

3.2 The amount due will be drawn on the payment card selected, when TOIL ’N’ MOIL has dis-patched the order from its stock.

3.3 All prices on the website are exclusive of VAT and stipulated in Danish Kroner (DKK). TOIL ’N’ MOIL reserves the right to change the prices at any point in time.

 

4. Delivery
4.1 The products will be delivered by GLS in Denmark. Consignments outside Denmark will depend on delivery, shipping method, volume and the receiving country.

4.2 As for deliveries in Denmark, the Buyer may expect a delivery time of 2 – 5 working days. As for deliveries outside Denmark, the Buyer may expect a delivery time of 3 – 7 working days.

4.3 The delivery times are only indicative and may therefore vary from order to order. TOIL ’N’ MOIL is not responsible for any delays in delivery.

4.4 The shipping costs are payable by the Buyer. The shipping prices are stipulated on www.toilnmoil.com and will automatically be added to the Buyer’s order placed on the webshop.

 

5. Return
5.1 Products purchased on www.toilnmoil.com must be returned within 14 days from the time of the Buyer’s receipt of the receipt. Any return shipment must be supplied by the return label included in the supply by TOIL ’N’ MOIL.

5.2 The products must be returned in original packing and in new condition.

5.3 The Purchaser will automatically receive an email confirmation upon TOIL ’N’ MOIL’s registration in its stock of the Buyer’s request for return. Subsequently, TOIL ’N’ MOIL will reimburse the pur-chase amount to the payment card used.

 

6. Duty to give notice and duty of inspection
6.1 The Buyer undertakes to inspect the products immediately upon receipt thereof and to complain about any defect within 8 days, at the latest, upon receipt. If the Buyer fails to observe the dead-lines stipulated, the Buyer will forfeit its right to give notice of non-conformity.

6.2 In case a defect occurs during the guarantee period, as mentioned above, the Buyer shall object immediately against any such defect, observing a deadline of 8 days, counting from the date when any the defect has been or ought to have been established.

6.3 If the Buyer fails to comply with the above deadlines, the Buyer will forfeit its right to give notice of non-conformity.

 

7. Guarantee
7.1 All products on www.toilnmoil.com are delivered with a 2-year production guarantee. The said guarantee comprises defects in stitching, defects in terms of work, and other defects related to the production.

7.2 The guarantee does not apply to defects due to ordinary tear and wear.

 

8. Force majeure
8.1 TOIL ’N’ MOIL is not liable in damages for any non-performance of TOIL ’N’ MOIL’s obligations, provided TOIL ‘N’ MOIL can substantiate that such non-performance is due to circumstances be-yond TOIL ’N’ MOIL’s control, such as, but not limited to, war, warlike events, fire, strikes, lock-outs, bans on exports or imports, embargoes, delayed or defective deliveries of materials from sub-suppliers, production standstills, shortages of energy or transport facilities.

8.2 In that case TOIL ’N’ MOIL is entitled to extend the time of delivery correspondingly or to termi-nate the Agreement. As soon as the hindrance has been removed, either Party is bound by the Agreement. Either Party is entitled to terminate the Agreement in case of a hindrance lasting more than 3 months.

 

9. Product information
9.1 TOIL ’N’ MOIL’s suppliers are certified according to the Global Organic Textile Standard (GOTS). The cotton used in the products is 100% organic.

 

10. Personal data
10.1 TOIL ’N’ MOIL is the data controller in respect of the personal data processed in connection with the order. The purpose of the processing is to administer the agreement. TOIL ’N’ MOIL will regis-ter contact details by way of email address, name of contact, and payee information for invoicing purposes. Other personal data may be obtained if necessary for administering the agreement. Sensitive personal data will never be obtained or stored.

10.2 Reference is made to www.toilnmoil.com, where TOIL ’N’ MOIL’s elaborating Privacy Policy is available.

 

11. Choice of law and venue
11.1 Any dispute arising out of or in connection with these General Terms and Conditions must be settled in accordance with Danish law and must be brought before and settled by the District Court of Hjoerring, Denmark.